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Once the application is downloaded, you will need to sign in with your email credentials (username and password). A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This is your device's unique identification number. They are terrible! WebAt Straight Talk, customer service is extremely important to us. > Sign In / Reset Password. After multiple days waiting, Straight Talk Wireless still claims they don't know anything about my order and keeps referring me back to SmartPay who have already confirmed my order. Internet, (Kathy) Song Mo Xin Song Mo Xin Im not able to access my funds or be able to talk to a live representative unless I pay a $34k deposit. Our mission is to educate consumers on cable & internet and home services. This helps your unused balance roll over to the next service cycle. Send a letter: It is also possible to write and send a letter to Straight Talk. Verification can help ensure real people write reviews about real companies. I am very angry. BACKGROUND APPS: Turn off apps running in the background. Becovic Management Housing discriminationnon lease renewal ..violation of the TENANT ADDENDUM Chicago Illinois, Anypip Red Carmen Ordered clothes 6 months ago and have not received the items. I've been on the phone 4 different tech people. Access self-service 24/7 to buy service, manage your rewards, enroll in Auto-Refill and more. Visit our Bring Your Own Phone website at http://www.straighttalkbyop.com to check if your phone is compatible with Straight Talk. Privacy policy Plans include unlimited talk and text and high-speed data. Find customer service from top companies including phone number, online support, social media and chat, View all 888 Straight Talk customer service reviews , Straight Talk: Sometimes, hope needs to be fed to overcome hopelessness. I called customer service multiple times only to have the call dropped each time. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. We value your privacy. Tim was only in his late 20s, but just didn't care anymore. WebAt Straight Talk, customer service is extremely important to us. Yes, you can with the Straight Talk Bring Your Own Phone program. They kept telling me they couldn't send a port number because I didn't have a credit card on file as I bought my cards from Walmart. AUTO UPDATES: Turn off auto updates on your apps or change your settings to update over Wi-Fi only. While the company offers a wide range of phone plans to meet users needs, there comes a time when youre no longer interested in their service and want to cancel. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. It's a scam. I've had problems with customers service every time I've had a issue with my service. To use this option, simply visit the Straight Talk official website. Get immediate Straight Talk support from HelpOwl.com. Unlimited international calls are available to landline and mobile numbers in select destinations only, which are subject to change at any time. Your new Straight Talk will be ready to complete activation when your old phone stops working. We've created these shortcuts and apps to try to help customers like you (and ourselves!) WebStraight Talk is committed to providing our customers the best customer service. Use the charger that came with your phone to avoid battery damage. I told all of them the error I got. Where do I start! Visit Walmart: Walmart sells Straight Talk phones and plans in its stores. The phone was bought 7 months ago (has a 1 year warranty). The companys Two-Line Unlimited Nationwide coverage is $90 a month, but mobile hotspot data is not included. Simply let him/her know that youd like to cancel your Straight Talk service. Unlimited calling and other services for BasicTalk are based on normal residential, personal, non-commercial use. All rights reserved. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Contact Straight Talk via social media: Another text-based option is to contact Straight Talk through its Twitter or Facebook accounts. Pre-order items cannot be combined with other purchases. Once again, I went home, called customer service, and learned that I could not in fact set up a service contract unless I already had a different phone for text message verification. WebSupport - Straight Talk Home / Support Chat With Support Our friendly customer service agents are ready to assist you Manage Account View your order history, see updates on current orders, and even manage return and warranties all from one convenient location Warranty & Returns WebStraight Talk gives you straightforward wireless and no-contract plans like the $45/mo Silver Unlimited Plan on Americas most reliable 5G network wit See more 1,126,867 peoplelike this 1,101,207 people follow this http://www.straighttalk.com/ (877) 430-2355 Telecommunication Company Photos See all Videos See all 0:09 Searching for more savings? Please select which option you would like to keep: You are going to logout in {{logouttime}} minutes. WebStraight Talk Wireless - 611611 Help Welcome to 611611, the text helpline. PICTURES AND VIDEO: Turn off automatic picture and video uploading or change your settings to upload on Wi-Fi only. WebWho can I contact if I am having issues with my Phone Service? You can call us directly and we will help you. Having spent 3 hours on calls with them no one could seem to know the reason and then when you're obviously frustrated with the service and answers that they give because they make no sense they have to audacity to tell you not to be upset. After converting to the Verizon sim, my line has shown "inactive" for weeks. Straight Talk is a carrier formed by the combination of Tracfone and Walmart. You have exceeded the amount of items allowed in your cart. You'll see a list of merchants you've subscribed to. The appeal of Straight Talk is its flexibility and affordability. You have until DATE to complete the activation or you will lose your spot. Straight Talk wireless offers customer service by a physical mailing address and toll-free phone support. How Do I Purchase a Plan with Straight Talk? Here, check out a few of them: Phone: If you want to cancel your Straight Talk service quickly, use the phone option. And yes, you also have the option to transfer the phone number to a different carrier. I tried to pay my bill and they told me that they never got my money and wanted to charge me again. Smart Pay items cannot be combined with other purchases. Rates are subject to change without prior notice. Wondering if a report is missing? To Activate your new Straight Talk phone online, you simply need to go to www.straighttalk.com/Activate. The next step is to activate your device and redeem your plan. They are crooks and will not help! He said he was not allowed to transfer the call to anyone else. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, minutes used and other factors. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Typically, the Straight Talk team will provide you with the details of how to return their equipment to them. I have had nothing but horrible service ever since I've had this horrible carrier. And you can click here if you want to compare all the contact information we've gathered for Straight Talk. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. I am going to be switching to AT&T prepaid. Been a customer for almost 8 years now and I recently bought a iPhone from straight talk. They might even offer some discounts or incentives to keep you with them. Jan 4th of 2023 lost all coverage and internet. I laughed as I am expected to have two phones when I am dealing with the issues. When using this App, standard data rates may apply. There are five different plans to choose from that offer different data, speed, coverage and pricing options. The phone is not within the Straight Talk Service Area Map . I called back twice more, the final time the rep. was ridiculously rude and dismissive and started singing "i'm sexy and I know it" until I finally hung up. After installing it in my phone it said SOS for the cell signal. For personal use only. Subject to our Reasonable Use Policy and Terms of Service. We will definitely take your comments very seriously and want to know more about your bad experiences, so we can focus on them and come to a solution. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Straight Talk is one of the leading wireless carriers in the United States. The next best way to talk to their customer support team , according to other Straight Talk customers, is by calling their 877-430-2355 phone number for their Member Services department. You need help? If you need to see tips for WiFi connectivity, click here. WebStraight Talk Silver Unlimited $45 Text, Talk and Web Access 30-Day Service STRAIGHT TALK $45UNLIMITED 30 DAYS REFILL CARDTALK + TEXT + UNLIMITED DATA30 service daysUnlimited N.. $34.99 $45.00 I got the box and a 1 month data card. Ive talked to 20 different people, no ones helped at all, it says my service is active but I dont have any bars, only says sos. Help is just text away. SMH!!!! Enjoy reading our tips and recommendations. You may have called before the Customer Care Center was able to Activate your phone. 2023 TracFone Wireless, Inc. 9700 NW 112th Avenue, Miami, FL 33178. Long time customer of Straight Talk. I absolutely hate Straight Talk! Im so mad right now. Estimated amount consumers saved since 1997: $15,590,010,907. I was assured to be refunded on the 15th of January for almost 8 months of service they could no longer provide due to tower issues? This is the best way to manage and repair your business reputation. I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. While Straight Talk does not have a specific family plan, it makes it easy to add lines to your existing service. My phone service is not working. Apparently I am not the only one with issues. There wasn't one person that I spoke with that even cared. This all happened after verizon bought them out. Message and data rates may apply. International long distance service is available to select destinations only, which are subject to change at any time. Phone: If you want to cancel your Straight Talk service quickly, use the phone option. This number works. How those businesses take care of those complaints is what separates good businesses from the rest.